5

We appreciate the professionalism and expertise of Good's Auto Service! We know our vehicles are maintained and repaired with the talented mechanics on staff! Confidence is paramount with Good's Auto for all general maintenance and repairs. We highly recommend their services for all of your auto needs!

Thank you for the kind words.

- Good's Auto Service
5

Always the best and most timely service. Always honest, always doing only what is necessary. Totally trustworthy.

Thank you, we are so glad we have earned your trust.

- Good's Auto Service
1

James, I can not find a repair order under your name. Please give me a call at 717-626-4329 so I can understand what happened. Thank you, Craig Good, owner.

- Good's Auto Service
5

Really great service and thorough. The tech there are definitely knowledgeable

Thank you for the complement.

- Good's Auto Service
5

Excellent service and excellent treatment . Very professional and very courteous .

5

Having been a customer of Good's for over 5 years, I have experienced nothing but outstanding service, Craig has built a culture of listening and continuous improvement. No job is too big, and perhaps more important for the customer, no job is too small. When asked, their advice has been candid and valuable. I heartily recommend Good's . William Phillips

William,I am so humbled by these kind words. Thank you, thank you.Craig

- Good's Auto Service
5

I.ve been a long-time customer and I have always been satisfied.

Thanks for taking the time to leave us a positive review.

- Good's Auto Service
5

Prompt, efficient service as usual.

Thanks for the review, I assume that the one star rating is not correct?

- Good's Auto Service
1

This used to be my go to garage, very honest and very helpful. However we have had 2 of our vehicles inspected and passed here and ended up needing brakes (which they never caught). In February we had our Equinox inspected and it passed but I kept telling my husband something didn't feel right with the front brakes so we decided to take it to another garage closer to home and we were told it needed front brakes. Okay fine maybe it was a one off, until July came along. We took our Volkswagen and got it inspected, only thing it needed...rear tires which we got on and they re-inspected and it passed. A week later I was driving the Volkswagen and had to put the brake on the floor to get the car to stop. Again, we took it to the garage closer to our house and were told it needed rotors and brake pads all the way around that the garage that inspected it should have caught that and not passed the vehicle. Our report from goods said one set we would need to assess in 3 months and the other 6 months.

Renee, Thank you for giving the feedback. We value all feedback both positive and negative. I reviewed the records on both vehicles. The failing standard for brake pad thickness for PA State Inspection is below 2/32”. The Equinox brakes were all at 7/32” and above. It is possible that the strange feel was coming from warped brake rotors. Warped brake rotors that cause a slight brake shake are not cause for an Inspection failure. At the time of Inspection, the brakes were good. On the Volkswagen, the brake readings were all at 4/32”. Having the brake pedal go to the floor is not consistent with brake pad / rotor failure. While brakes are part of the State Inspection, there are many brake parts that the internal workings are not able to be seen or inspected. A master cylinder or ABS controller issue can cause brake pedal fade. We at Good’s Auto service take the responsibility and liability of the PA State Inspection program very seriously. We want to ensure your vehicle is safe, yet, we do not want to sell repairs that are not required. I called and left a message for you. I would like to find out more about this situation. Please call 717-626-4329. Thank you, Craig Good, owner.

- Good's Auto Service
5

Great service and very convenient with the free loaner car

Thank you for the complement.

- Good's Auto Service